Delete your account and data
You can delete everything ChikiPay holds about you in under a minute, without contacting us. If you'd rather we do it, email works too. This page explains both routes and what happens to your data.
Three different things you might want
| You want to… | Do this | What happens |
|---|---|---|
| Leave a household but keep using the app alone | Household → Leave household | Your name is removed from that household. Egg logs and costs you entered stay with the household, since they belong to the flock, but they are no longer linked to a person. |
| Delete your account | Settings → Account → Delete my account | Your account, display name, linked Google email (if any), preferences and crash-report identifiers are deleted. You are removed from your household. If you are the only member, the household is deleted too. |
| Delete the whole household (owner only) | Settings → Account → Delete household | Every egg log, cost, hen, member and setting in the household is permanently deleted for everyone. Members see an empty "Start my flock" screen next time they open the app. |
Delete from inside the app
- Open ChikiPay and tap the menu in the top corner, then Settings.
- Tap Account.
- Choose Delete my account or, if you are the household owner, Delete household.
- Confirm. The deletion happens immediately when your phone is online; if you're offline it runs the next time you connect.
If you bought the lifetime unlock and later reinstall, use Settings → Restore purchase; the unlock is tied to your Google Play account, not to the deleted data.
Delete by email
If you no longer have the phone, or anything in the app isn't working, email hello@chikipay.app with the subject "Delete my ChikiPay data". Because accounts are anonymous by default, include one of the following so we can find yours:
- the Google email you linked for backup (send the request from that address), or
- your household's invite code, shown on the Household screen, plus the flock name, or
- the account ID shown at the bottom of Settings → Account.
We confirm by reply and complete the deletion within 30 days, usually within a few days.
What is deleted and what is kept
| Data | After you delete |
|---|---|
| Account, display name, preferences, linked Google email | Deleted immediately |
| Egg logs, costs, hens, household settings | Deleted immediately when the household is deleted; kept with the household if you only leave or only delete your own account while others remain |
| Copies in database backups | Gone within 30 days |
| Crash reports | Anonymous and expire after 90 days; they contain no household data |
| Google Play purchase record | Held by Google under your Play account. We keep a hashed purchase token only as long as the household exists |
| Hen photos | Were never uploaded; they live only in your phone's storage and go when you uninstall |
Deletion is permanent. ChikiPay has no "undo" for a deleted household, and we cannot recover it for you afterwards. If you just want a break, uninstalling the app keeps your household intact for when you come back.
Questions about this page: hello@chikipay.app. Our full privacy policy explains what we store and why.